I asked to be transferred to someone from Apex. Three days later, no one had contacted me. They took my information, took the game card, and told me someone from Embed (game company) would contact me for a refund. I explained that my friends were from out of town and we had no intention of returning. They refused to issue a refund for the card, instead offering additional credits for future play.

At first, I spoke to a cashier who then walkie-talkied her supervisor. I waited in a very long line to get a refund. Game attendants did not know how to fix the games and there were no signs saying games were 'Out of Order.' They either would not read the card, read the card and malfunctioned, or charged the card and then the game would not work. The credit card reader was broken, so I had to use cash. I purchased a $50 game card (plus $2 card fee) at a self-serve kiosk. the right to the use of his or her name, likeness or photograph in any and all advertising, promotions and other publicity conducted carried out by the above parties.I visited the new Apex entertainment area on Sunday. Furthermore, by participating and/or accepting the Prize, each participant agrees and consents, without further authorization, compensation or remuneration of any kind, to the Sponsor, Prize Provider and all of its affiliates and subsidiaries, the National Basketball Association and is Member Teams and NBA Properties, Inc. and each of their respective affiliates, subsidiaries, parent corporations, and their officers, directors, employees, representatives and agents from and against any claims made by participants or any other third parties related in any way to the operation of this Promotion, as well as any other claims, damages or liability due to any injuries, damages or losses (whether alleged, threatened, or actual) to any person (including death) or property of any kind resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of any prize or participation in any Promotion-related activity or participation in this Promotion. By participating, participants agree to release, discharge, indemnify and hold harmless the Sponsor and/or Prize Provider the National Basketball Association and its Member Teams NBA Properties, Inc.

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